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Corrective maintenance is work performed on a piece of equipment or environment
to restore it to its proper operating condition. Such work generally is not
scheduled and is performed at the request of the equipment operator or
personnel conducting scheduled maintenance. In the latter case, the repairs are
different from those required by scheduled maintenance procedures even though
these procedures may have been instrumental in identifying the repair.
The maintenance activities such as installation of equipment, space renovations,
equipment repairs, and attending to space-condition complaints would be
recorded through the Corrective Maintenance function.
A typical corrective maintenance activity is outlined as follows:
1. Service Request
The user department notifies the Maintenance Department, verbally or in writing,
of corrective maintenance that needs to be performed.
2. Opening Corrective Work Order
Based on the service request, the Maintenance Department opens a corrective work
order. Information from the service request is entered on the screen: date
requested, by whom, department or cost center number to whom the cost of work
will be charged, and a brief description of the request.
3. The work is performed by Maintenance personnel or an outside service/vendor
company.
The person or persons responsible for the work should make a written note of the
completed job on the work order; the work orders also provide space for the
Employee ID number(s) and labor hours spent for the job.
4. Closing Corrective Work Order
The person responsible for the closing of corrective work orders enters the work
order number, types in a brief description of the work performed, enters the ID
numbers of the employees performing the work and the respective hours spent,
and enters the part numbers of the materials used for the job.
The Corrective Maintenance/Work Order function will allow you to produce routine
work orders for equipment and building repairs and breakdowns (broken doors,
windows, air-conditioners), project work (renovations, new equipment
installations), and complaints.
The work orders generated by the computer will greatly facilitate the job of
maintenance personnel and encourage better performance. You can track
incomplete work orders by trade, project, location of work, target date of
completion, or other criteria.
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